Customer Support

US-Based Support

Provided by the people that build and maintain the systems

Customer Support

BizCom utilizes the same US-based engineers and support staff that maintain all of the systems in our data centers. We do not use third-party services, nor do we contract support to oversea's support services.

When you contact BizCom, you will be working with a BizCom team member to resolve your support issues.

BizCom Knowledge Base Support

Access Knowledge Base

Get access to how-to instructions that guide you through the configuration process, as well as troubleshooting tips, videos, and more.

If you can't find what you are looking for, submit a support ticket. See below for details.

BizCom Submit a Support Ticket

Submit a Ticket

If you can't find what you're looking for in the Knowledge Base, submit a Support Ticket and our next available engineer will get back to you right away. Submitting a support ticket is easy to do and helps us track the details of your support request for future reference.

BizCom Phone Support

Phone Support

Phone Support is available during normal business hours (8am-5pm EST). After hours emergency support is available for system-wide outages. Normal configuration issues will be addressed the following business day.

Local: (919) 855-8399
Toll Free: (866) 253-4316

Customer Reviews

It is so pleasing to know that there are still businesses around that somehow manage to seamlessly combine a top quality product with a focused attention to customer needs and individual requirements...

Kevin Walls, President - Stameys Walk HOA

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